Contact Us

We’re Here to Help

At Dropavira, we value every customer and are committed to providing a smooth and enjoyable shopping experience.

Whether you have questions about our jewelry collections, product details, order status, shipping, returns, refunds, or any other concerns, our customer support team is here to assist you.

Please feel free to contact us, and we will do our best to provide timely and helpful support.

Get in Touch

For any questions or assistance, please contact our customer support team:

Email:
service@dropavira.com

When contacting us regarding an order, please include your order number and the email address used during checkout. This will help us locate your order and provide assistance more efficiently.

Customer Service Hours

Our customer support team is available during the following hours:

Monday – Friday
9:00 AM – 6:00 PM PDT

We aim to respond to all inquiries within 1–2 business days.

Please note that response times may be slightly longer during weekends, holidays, promotional periods, or periods of high inquiry volume.

Order Support

Our team can assist you with:

  • Order status and updates
  • Shipping information
  • Product questions
  • Returns and refunds
  • Payment-related inquiries
  • General customer support

If your request is related to an existing order, please provide your order number so we can assist you more quickly.

About Dropavira

Dropavira is an online retail brand operated by TUNG LUEN MOTORS LIMITED. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through dropavira.com.

We are dedicated to offering thoughtfully designed jewelry pieces that combine modern aesthetics, timeless elegance, and everyday wearability.

Company Information

Brand Name: Dropavira

Company Name: TUNG LUEN MOTORS LIMITED

Business Registration Address:
G/F, 621 FUK WA STREET,
CHEUNG SHA WAN, HK

Customer Support Email:
service@dropavira.com

Contact Dropavira

We appreciate your interest in Dropavira and look forward to assisting you.

For any questions, please contact:

Email: service@dropavira.com

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM PDT

Thank you for choosing Dropavira.