Privacy Policy


Last Updated: September 2026

At Dropavira, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through dropavira.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information necessary to provide our services.

The types of information we may collect include:

Personal Information

Personal information you provide to us may include:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information
  • Order details
  • Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Website activity and interaction data
  • Referral sources

This information helps us improve website performance, security, and customer experience.


How We Use Your Information

We use collected information for purposes including:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Managing returns and refunds
  • Improving our website and services
  • Personalizing your shopping experience
  • Preventing fraudulent transactions
  • Communicating promotional offers (where permitted)

We only use your information for legitimate business purposes related to operating and improving Dropavira.


Payment Information

Payments made through Dropavira are processed securely through trusted third-party payment providers.

We do not store your complete payment card information on our servers.

Payment providers process your information according to their own privacy policies and security practices.


Cookies and Tracking Technologies

Dropavira uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand how visitors use our website
  • Improve website functionality
  • Analyze website performance
  • Provide relevant marketing communications

You may choose to disable cookies through your browser settings. However, some website features may not function properly without cookies.


Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

Service Providers

We may share information with service providers that help us:

  • Process payments
  • Deliver orders
  • Provide customer support
  • Analyze website performance
  • Support marketing activities

These service providers only access information necessary to perform their services.

Legal Requirements

We may disclose your information if required by law, legal process, government request, or to protect our rights, safety, or property.


Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


Marketing Communications

With your permission, we may send you emails regarding:

  • New product launches
  • Special offers
  • Promotions
  • Brand updates

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or contacting us directly.


Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.


Your Privacy Rights

Depending on applicable laws and regulations, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for certain data processing activities
  • Opt out of marketing communications

To exercise your rights, please contact us using the information provided below.


Children's Privacy

Dropavira does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal information, please contact us. We will take appropriate steps to remove such information from our records.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, we will securely delete or anonymize it.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.


Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Email:
service@dropavira.com

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM PDT

We aim to respond to all inquiries within 1–2 business days.


Company Information

Dropavira is an online retail brand operated by TUNG LUEN MOTORS LIMITED. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through dropavira.com.

Brand Name: Dropavira

Company Name: TUNG LUEN MOTORS LIMITED

Business Registration Address:
G/F, 621 FUK WA STREET,
CHEUNG SHA WAN, HK

Customer Support Email:
service@dropavira.com


By using dropavira.com, you acknowledge that you have read and understood this Privacy Policy.

Thank you for trusting Dropavira.